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Notices and Updates

Update - Nov. 17, 2021

Virginia Tech Mail Services and Package PickUPP have updated their operations schedule ahead of Thanksgiving and Winter Break. The operating hours can be found below. Students are reminded to pick up packages ahead of the breaks.

Owens Mail Room 23

Thanksgiving hours
Nov. 22 - 23: 8 a.m. – 4:30 p.m.
Nov. 24: 8 a.m. - 12 p.m.
Nov. 25 - 28: CLOSED

Winter Break hours
Dec. 20 – 22: 8 a.m. – 4:30 p.m.
Dec. 23 – Jan. 2: Closed

Please contact studentpackage@vt.edu with any questions.

Update - Oct. 7, 2021

This is a reminder that Mail Services and Virginia Tech PickUPP will be closing the GLC PickUPP location on Oct. 8 at 2 p.m.Students will continue to receive notifications to pick up packages at Owens Mail and PickUPP.

Owens Mail and PickUPP operating hours:

Owens Hall Room 23
Monday - Friday: 8 a.m. - 7 p.m.
Saturday and Sunday: Closed

Everything you need to know around receiving mail and packages on campus can be found on the Mail Services website.

Update - Sept. 7, 2021

Virginia Tech Package PickUPP is continuing to experience a high volume of packages arriving on campus early this semester. It may take up to 3-5 days to receive a PickUPP notification upon the package’s arrival at Mail Services. 

  • Students are strongly encouraged to pick up their packages as soon as they receive their delivery email from Package PickUPP.
  • Students should not visit Owens Room 23 or the Graduate Life Center to retrieve their packages unless they receive an email notification.
  • Students should consider shopping locally for toiletries and non-essential items.
  • For expedited delivery of medications, medical devices, perishable foods, and important documents, please use the form here.

Update - Sept. 2, 2021

Owens PickUPP + Mail is adding Saturday operating hours on Sept. 4. Please see the schedule below:

  • Monday - Thursday, Aug. 30: 8 a.m. - 7 p.m. 
  • Friday, Sept. 3: 8 a.m. - 2 p.m.
  • Saturday, Sept. 4: 8 a.m. - 4:30 p.m.
  • Sunday, Sept. 5: Closed
  • Monday, Sept. 6: Closed


GLC PickUPP is adding Saturday operating hours on Sept. 4. Please see the schedule below:

  • Monday - Thursday, Aug. 30: 8 a.m. - 4:30 p.m. 
  • Friday, Sept. 3: 8 a.m. - 2 p.m.
  • Saturday, Sept. 4: 8 a.m. - 4:30 p.m.
  • Sunday, Sept. 5: Closed
  • Monday, Sept. 6: Closed

 

Update - Aug. 24, 2021

Virginia Tech Package PickUPP is currently experiencing an especially high volume of packages arriving on campus. Students are strongly encouraged to pick up their packages as soon as they receive their delivery email from Package PickUPP. It may take up to 3-5 days to receive a PickUPP notification upon the package’s arrival at Mail Services. 

Quick reminders:

  • Where to retrieve your package: The notification email will direct students to retrieve their packages at Owens Hall Room 23 or the Graduate Life Center.
  • Bring a Hokie Passport to retrieve your package.
  • Packages will be returned to the sender after 7 days if not picked up.
  • For expedited delivery of medications, medical devices, perishable foods, and important documents, please use the form here.

We apologize for any inconvenience this may cause you and look forward to serving you.

Additional Questions?

Email: studentpackage@vt.edu
Phone: 540-231-6909

ON-CAMPUS STUDENTS - RECEIVING PACKAGES DURING FIRST FEW WEEKS OF SEMESTER

Packages arrive at the Virginia Tech PickUPP warehouse on the day of your carrier's scheduled delivery. Currently, packages are then processed and available for pickup after 3-5 business days. Expect delays among delivering, processing, and receiving an email that the package is ready to be picked up based on the high volume of packages arriving at Mail Services.

Students will receive an email stating their package is ready for pick up at a specific location: the Owens Hall Room 23 or the Graduate Life Center (GLC) PickUPP. Please bring a Hokie Passport to retrieve your package.

Upon e-mail notification of denoting the package is ready for pick up, students will have up to seven days to retrieve their packages before they are returned to the sender. We strongly encourage picking up packages as soon as they are available to prevent potential delays.

For important deliveries such as medications, perishables, legal documents, you can complete this form for quicker service.

The full residential address list is available here.

During fall 2021 move-in and early fall semester, packages are distributed through the two locations below. Students will receive an email and specific PickUPP location designation when their package is ready for pickup.

Owens Hall Packages and Mail Room

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - Sunday: Closed

Graduate Life Center

  • Monday - Friday 8 a.m. - 4:30 p.m. 
  • Saturday - Sunday: Closed
  • Open at the beginning of each semester only.

You can view locations here.

Due to the high volume of packages during the first few weeks of the semester, packages and mail pick up will be available at Owens Hall Room 23 and the Graduate Life Center (GLC).

Once the move in volume is distributed, PickUPP will begin delivering packages via self-serve locker PickUPP locations located throughout campus. Until then, please follow email directions for where to pick up packages. Information around the self-serve lockers will be shared via the Mail Services site and Campus Notice.

Please expect delays due to the volume of packages arriving on campus currently.

Yes. Students will receive an email with instructions for package pick up as they would for UPS, FedEx, and USPS packages.

Virginia Tech Mail Services remains the most convenient package pickup service on campus. Additional off-campus package pickup options include:

UPS Store
125 N Main St 500
Blacksburg, VA 24060

FedEx Office Print & Ship Center
2465 N Franklin St
Christiansburg, VA 24073

Currently, packages typically are delivered 3-5 business days after they are received at the delivery warehouse.

Packages will be returned to sender after 7 days if not picked up.

Please contact 540-231-6909.