Virginia Tech®home

Notices and Updates

Update - April 27, 2022

[IMPORTANT] Update your mailing address and pick up your remaining mail and packages.

As the academic year comes to a close, residential students are reminded to update their mailing addresses once you’ve left campus for the summer.

Whether students are moving back home for the summer, to a new city, or living off-campus in Blacksburg (zip code 24060), keeping addresses up-to-date helps ensure the timely delivery of mail, packages, and other important documents. Mail and packages WILL NOT be forwarded automatically.

For designated on-campus summer residents and students, mail and packages will continue normal operations through Owens Mail Center and PickUPP for duration of summer.

Helpful tips:

— To update a mailing address, log into HokieSpa and then click “Personal Information” to update.
— Update your online shopping accounts to ship to your new address.
— Pick up any remaining mail and packages at Owens by May 6 to keep them from being returned.

The PickUPP team looks forward to serving the incoming Freshmen class for fall of 2022 with new intelligent lockers that will deliver mobile app alerts when packages are ready to be retrieved. 

- Mail Services Management

Update - Dec. 17, 2021

Operating Hours - Winter Break

Student mail hours:
Dec. 20 – 22 (8 a.m. – 5 p.m.): Owens Mail Room will be open. 
Dec. 23 – Jan. 3: Owens will be closed for Winter Break.

Departmental Mail Services hours:
Dec. 20 – 22: Standard mail carrier deliveries on campus will continue.
Dec. 27 – 30 (8 a.m. – 12 p.m.): Departmental Mail Services (1425 South Main Street) will be open. Outbound metered mail drop-off is between 9 – 10 a.m. for same-day service; department mail pick up is available from 10 – 11 a.m.
Dec. 31 – Jan. 2: Departmental Mail Services will be closed.
Jan. 3: Standard mail carrier deliveries on campus will resume. 

ON-CAMPUS STUDENTS - RECEIVING PACKAGES DURING FIRST FEW WEEKS OF SEMESTER

Packages arrive at the Virginia Tech PickUPP warehouse on the day of your carrier's scheduled delivery. Currently, packages are then processed and available for pickup after 3-5 business days. Expect delays among delivering, processing, and receiving an email that the package is ready to be picked up based on the high volume of packages arriving at Mail Services.

Students will receive an email stating their package is ready for pick up at a specific location: the Owens Hall Room 23 or the Graduate Life Center (GLC) PickUPP. Please bring a Hokie Passport to retrieve your package.

Upon e-mail notification of denoting the package is ready for pick up, students will have up to seven days to retrieve their packages before they are returned to the sender. We strongly encourage picking up packages as soon as they are available to prevent potential delays.

For important deliveries such as medications, perishables, legal documents, you can complete this form for quicker service.

The full residential address list is available here.

During fall 2021 move-in and early fall semester, packages are distributed through the two locations below. Students will receive an email and specific PickUPP location designation when their package is ready for pickup.

Owens Hall Packages and Mail Room

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - Sunday: Closed

Graduate Life Center

  • Monday - Friday 8 a.m. - 4:30 p.m. 
  • Saturday - Sunday: Closed
  • Open at the beginning of each semester only.

You can view locations here.

Due to the high volume of packages during the first few weeks of the semester, packages and mail pick up will be available at Owens Hall Room 23 and the Graduate Life Center (GLC).

Once the move in volume is distributed, PickUPP will begin delivering packages via self-serve locker PickUPP locations located throughout campus. Until then, please follow email directions for where to pick up packages. Information around the self-serve lockers will be shared via the Mail Services site and Campus Notice.

Please expect delays due to the volume of packages arriving on campus currently.

Yes. Students will receive an email with instructions for package pick up as they would for UPS, FedEx, and USPS packages.

Virginia Tech Mail Services remains the most convenient package pickup service on campus. Additional off-campus package pickup options include:

UPS Store
125 N Main St 500
Blacksburg, VA 24060

FedEx Office Print & Ship Center
2465 N Franklin St
Christiansburg, VA 24073

Currently, packages typically are delivered 3-5 business days after they are received at the delivery warehouse.

Packages will be returned to sender after 7 days if not picked up.

Please contact 540-231-6909.