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Departmental Mail and COVID-19

Departmental Mail will continue to run; please email to report any schedule changes for your department or with any questions. Click here for mail information related to Procurement.

  • Beginning March 23, all incoming mail and packages (USPS, UPS, FedEx, and DHL) will be received and sorted by the Departmental Mail department and held inside its 1425 South Main Street mail operations facility in Blacksburg.

  • Departmental mail and package delivery will be made to departments 3-days-a-week (Monday, Wednesday, and Friday), unless otherwise requested by a department.

  • If a department’s offices are closed and its employees are telecommuting, arrangements should be made to pick up the department’s mail and packages at 1425 South Main Street, Monday - Friday from from 8 a.m. – 4:30 p.m.

  • Outgoing departmental mail will be picked up on Monday, Wednesday, and Friday, or may be dropped off for processing at 1425 South Main Street.
  • If you are expecting a large-scale departmental package delivery, please connect with Mail Services ahead of time.

Additional FAQs

Who can pick up departmental mail?

A: Key department staff may pick up mail and parcels at 1425 South Main Street (must show identification/Hokie Passport), Monday - Friday from 8 a.m. – 4:30 p.m.

What about orders placed through Hokie Mart or Virginia Tech Procurement? How will I retrieve them?

A: For critical purchases, ship-to addresses optimally should remain addressed to an official Virginia Tech departmental address. Home addresses of employees will not be added to HokieMart. Guidelines for Virginia Tech procurement procedures for purchases that need to be sent to an alternative address can be found here. Procurement will be glad to assist departments when purchases meet the following criteria and can be directly delivered to an employee’s home address.

1. When the purchase is for equipment and technology (computer, webcam, etc.) needed for employees to set up to successfully work remotely during the COVID-19 pandemic emergency;

2. When the purchase directly affects ongoing essential research activities.

In both situations, additional approvals by department’s leadership will be required to ship purchased goods to a home address of an employee. Email for assistance with these purchases.

Will Owens Hall Residential Mail Center still be open?

A: Owens Hall Residential Mail Center will remain open to students Monday – Friday, from 8 a.m. – 7 p.m., for USPS first-class mail and package retrieval during move-out and for those students that have been approved to stay on-campus. Student usage will be monitored and the pick-up counter hours may be adjusted based on volume.