Suspicious mail may have the following:

  • Restrictive markings: "Personal", "Eyes Only", or "Special Delivery"
  • Handwritten or poorly typed addresses
  • Misspellings of common words
  • Excessive weight
  • Excessive security materials such as masking tape, string, etc.
  • Excessive postage
  • Mailed from foreign country
  • Addressed to title only or incorrect title
  • No return address or can't be verified as legitimate
  • Addressed to someone no longer with your organization
  • Protruding wires or aluminum foil
  • Rigid or bulky packaging
  • Oily stains, discolorations, odors
  • Lopsided or uneven envelope
  • Crystallization or powdery substances on wrapper
  • Ticking sound
  • Shows a city or state in the postmark that does not match return address
  • Damaged envelope or package

If a suspicious letter or package is received:

  • Handle with care. Don't shake or bump.
  • Isolate it immediately.
  • Don't open, smell, touch, or taste.
  • Treat it as suspect. Call local law enforcement authorities and, if appropriate, notify your supervisor immediately.

Things to look for when opening mail:

  • Powders (any color)
  • Soil
  • Sand
  • Liquids of any kind and color
  • Oily or soapy residues
  • Sticky or adhesive substances
  • Flakes
  • Crystals
  • Fibers

Contact

Email
mailservices@vt.edu

Residential Mail Services

Owens Hall Room 23
150 Kent Street
Blacksburg, VA 24061

Phone
540-231-4085

Hours of Operation
Monday - Friday
8 a.m. - 7 p.m.

Departmental Mail Services

1425 S Main Street
Blacksburg, VA 24061

Phone
540-231-6909

Hours of Operation
8 a.m. - 4:30 p.m.